Privacy policy
How KLENIVA collects and uses your information.
This website is operated by VersaLink Global Innovation Ltd (“KLENIVA”, “we”, “us”), SasRaj Plaza, Agric Estate, Ilorin, Kwara State, Nigeria.
Information we collect
- Order details: your name, phone number, email address, delivery address and the products you order.
- Messages you send us on WhatsApp, by phone or through this website.
- Basic technical data, such as pages visited and device type, collected through cookies and analytics or advertising tools (for example Meta and TikTok pixels).
We do not collect card details. Payment is made on delivery.
How we use it
- To confirm, deliver and support your orders.
- To contact you about your order by phone, SMS or WhatsApp.
- To improve our website, products and advertising.
Who we share it with
We share only what is needed with our delivery partners and service providers (such as website hosting and order management tools). We do not sell your personal information.
How long we keep it
We keep order records for as long as needed for delivery, customer support, and our legal and accounting obligations.
Your rights
You can ask us to access, correct or delete your personal information, or to stop sending you marketing messages, by contacting us on 0915 032 4896.
Changes
We may update this policy from time to time. The latest version will always be on this page.